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FAQs

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4 + 15 = Solve this simple math problem and enter the result. E.g. for 1+3, enter 4.

How to get support

To get your questions answered quick and efficiently, follow these three steps:

  1. Check the FAQ to see if your question is already answered.
  2. Contact us via the form. Limit each submission to one inquiry.
  3. For technical questions, include:
    • The name of the API that you are using.
    • Optional: Include error codes or the code you have issues with.
       

Response time

We will contact you as soon as possible. Our general response time is 1-2 business days.

For production support issues, select "Production Support" from the category options for escalation.

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