How to get support
To get your questions answered quick and efficiently, follow these three steps:
- Check the FAQ to see if your question is already answered.
- Contact us via the form. Limit each submission to one inquiry.
- For technical questions, include:
- The name of the API that you are using.
- Optional: Include error codes or the code you have issues with.
We will contact you as soon as possible. Our general response time is 1-2 business days.
For production support issues, select "Production Support" from the category options for escalation.